Your Garage Door Repair Experts in Hollywood, FL – Committed to Quality
We Stand Behind Our Work with Comprehensive Warranty and Guarantees
The Garage Door Repair Hollywood Guarantee
At Garage Door Repair Hollywood, our philosophy is simple: we believe that every customer deserves exceptional service and peace of mind. We stand firmly behind our work, ensuring that our repairs and installations are executed to the highest standards. Our commitment to customer satisfaction means that if you aren’t happy with our service, we will do everything in our power to make it right. With us, you’re not just getting a service; you’re investing in long-term support and reliability for your garage door needs.
🔧 Workmanship Warranty
Our workmanship warranty is designed to give you confidence in the repairs and installations we perform. We cover all labor associated with our services for a period of one year from the date of service. Should any issues arise due to the quality of the workmanship we provided, we will rectify the situation at no additional cost to you. To make a claim under our workmanship warranty, simply contact our customer service within the warranty period, and we will schedule a follow-up at your convenience to address your concerns.
🛡️ Parts Warranty
We understand that quality parts are crucial to the functionality and longevity of your garage door. Therefore, Garage Door Repair Hollywood offers a range of parts warranties depending on the components used in your repair or installation. Most parts come with a manufacturer’s warranty, which typically ranges from 1 to 5 years. Our in-house warranties often extend this coverage, ensuring that if any part fails due to manufacturer defects, you can count on us to replace it at no additional cost. We will provide you with the warranty details at the time of service to ensure you know exactly what is covered.
✅ Satisfaction Guarantee
Your satisfaction is our highest priority. If for any reason you are not completely satisfied with our service, we encourage you to reach out to us within 30 days of service. We will work closely with you to resolve any issues. Whether it’s a re-do of the work or addressing your concerns, our team is dedicated to ensuring you are happy with the outcome. Your trust is important to us, and we will go above and beyond to prove our commitment to you.
📞 Ongoing Support
Questions after service? Our team is always available to provide support and answer any questions about your garage door.
What's Covered
Garage Door Springs
We cover the replacement of garage door springs for the warranty period, ensuring smooth, reliable operation.
Garage Door Openers
Our warranty covers the electronic components of garage door openers, including remotes and wiring.
Cables and Hardware
All cables and hardware installed during service are covered, ensuring your system remains safe and functional.
Rollers and Tracks
Replacement rollers and tracks are included in our warranty, promoting long-term performance.
Safety Sensors
Safety sensors installed are covered under our warranty to guarantee your garage door’s safety features.
Weather Stripping
Weather stripping installed to enhance insulation and reduce noise is also included in our coverage.
Remote Controls
Remote controls provided during service are ensured against defects for the specified warranty period.
Emergency Release Mechanisms
We cover the functionality of emergency release mechanisms installed for safe operation in power outages.
How to Make a Warranty Claim
Contact Us
Reach out to our customer service team via phone or email, specifying your issue and warranty claim.
Provide Documentation
Submit any necessary documentation or details regarding your service and the issue you encountered.
Schedule an Appointment
Our team will work with you to schedule a convenient time for an inspection of the issue.
Inspection and Resolution
Our technicians will examine the problem and resolve it according to the warranty terms.
Warranty Exclusions
For complete transparency, the following are not covered under our standard warranty:
- Wear and Tear: Normal wear and tear over time is not covered, as it is an expected part of any mechanical system.
- User Damage: Damage caused by user misuse or neglect is not included under our warranty.
- Acts of Nature: Damage from natural disasters such as floods or hurricanes is outside our warranty coverage.
- Unauthorized Repairs: Any repairs made by individuals or companies other than Garage Door Repair Hollywood will void the warranty.
Extended Warranty Options
For those looking for additional peace of mind, Garage Door Repair Hollywood offers extended warranty options. You can upgrade your standard parts warranty for additional coverage on critical components, extending the protection on parts such as openers and springs. Please inquire during your service appointment for more details on our extended warranty options and pricing.
Warranty FAQs
How long is the workmanship warranty?
Our workmanship warranty lasts for one year from the date of your service. If any issues arise during that time, we will fix them at no extra cost.
What do I do if I am not satisfied with my service?
If you are not satisfied, please contact us within 30 days of service, and we will work to resolve the issue to your complete satisfaction.
Are parts covered under warranty?
Yes, parts come with manufacturer warranties that typically last from 1 to 5 years, and we often provide extended coverage as well.
Can I make a warranty claim for any type of damage?
Claims are limited to defects in workmanship or parts covered under warranty. Damage due to misuse or natural disasters is excluded.